Senior Customer Service Management Specialist

Baker Hughes ,
Aberdeen, City of Aberdeen
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RoleSummary: Subsea Intervention ISM responsibility is to Deliver a Service Business that's Scalable, unlocking greater market penetration & Value per well than individual product company's, based on delivering value to customers and shareholders. This role will focus on the Winning work for the ISM, working across the horizontal business's leveraging the people and equipment within the product companies to best position the ISM. EssentialResponsibilities: + Ownershipof Solution to Customer + Technical,Schedule and Scope of supply Completeness to customer + BusinessDevelopment + Leveragingthe Operations team to win Specific Responsibilities as Business Acquisition Manager + Primary Customer Contact + Well Book Creation Qualifications/Requirements: + Bachelor's degreefrom an accredited university in Engineering, Business or other technical orbusiness-related field or proven experience in Commercial operations. + Extensive years ofprior experience in the O&G/Subsea industry with preference towardstendering/commercial/contract management experience in the Aftermarket/Servicesareas. + Specificexperience in contract formation and administration. Desired Characteristics: + Strongbusiness acumen and demonstrable track record in developing tenderstrategies. + Abilityto mobilise, influence and lead cross functional teams to execute acomplex pursuit strategy. + Knowledgeof well performance + Strongknowledge and experience in cost estimating, budgeting and pricing. + Knowledgeof legal aspects of the Aftermarket/Services business. + Strongoral and written communication skills, including strong ability to presentclearly to Senior Leaders. + Stronginterpersonal and leadership skills. + Abilityto travel to support customers Locations: + Aberdeen,UK / Houston, US / Perth, Australia This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at screenreader_optimized.pdf Job: Services Title: Senior Customer Service Management Specialist Location: GBR-Aberdeen City-ABERDEEN Requisition ID: 1932339

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