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Citi
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Belfast, Antrim
IT Quality Analyst
Overview
Job Description
An IT Quality Analyst is required to conduct qualitative inspections of project artifacts against published standards and procedures. Provide metrics, trends and observations to project managers. Provide input to process and standards changes. The person will as part of the ICG O&T Control Effectiveness organization: + Identify key quality and control risks in projects that impact application reliability, stability and availability through efficient, effective and accurate control and quality focused inspections + Through a range of review processes, provide technology and operations managers with ongoing monitoring of the compliance and quality status of their key projects and programs + Provide technology and operations with quantitative measures as well as qualitative observations and recommendations on major themes and trends related the work efforts + Contribute to the ongoing enhancement of the team's toolset, including Microsoft-based and Qlikview dashboard solutions. + Liaise with specific technology management organization highlighting areas of risk and solutions to mitigate that risk. **Knowledge / Experience:** + Knowledge of Software Development Lifecycles and related standards and policies (including various methodologies eg Agile, Iterative, and traditional waterfall) + Understand industry processes and quality standards, industry trends + Experience of developing and/or promotion of project best practices. + Experience in financial services organization + Training / certification in an established process framework (ITIL, CMMi, PMP, etc.) is desirable + A technical background in development, testing, infrastructure is desirable. **Skills:** + Excellent interpersonal, written and verbal communication skills + Good organizational skills, ability to work under pressure and prioritize within tight deadlines while maintaining total accuracy + Ability to influence others and quickly earn the confidence of others + High level of attention to detail + Strong working knowledge of Microsoft Office with Excel, Outlook, and PowerPoint skills + Quick learner and able to work in a diverse, global environment + Ability to analyze large amounts of data, decipher items relevant to the development unit covered, and determine corresponding risk + Ability to work as part of a team, and also independently under own supervision + Possess the ability to develop and maintain good working relationships with various levels of management + Have the ability to define problems, collect data, establish facts, and draw valid conclusions to benefit the organization and maintain client satisfaction **Education:** + Bachelor's/University degree or equivalent experience ----- Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - GB ----- Time Type :Full time ----- Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE at . To view the "EEO is the Law" poster CLICK HERE at . To view the EEO is the Law Supplement CLICK HERE at . To view the EEO Policy Statement CLICK HERE at . To view the Pay Transparency Posting CLICK HERE at . Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.