Property & Workplace Assistant

DLA Piper ,
Birmingham, West Midlands
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Overview

Job Description

THE OPPORTUNITY We are looking to recruit a Property & Workplace Assistant. You will provide a first class professional Property & Workplace service. Energetic and enthusiastic, you will have the skills, knowledge and attributes to work flexibly and autonomously within our fast moving and changing environment. MAIN DUTIES AND RESPONSIBILITIES * To ensure all incoming and internal mail is quickly and correctly sorted and distributed within the specified times agreed by the Property & Workplace Team Leader * All external mail is correctly sorted and labelled ready for collection at 6.00 pm * To answer any queries in a polite informative manner * To book outgoing courier deliveries and ensure they are collected within a reasonable time and to collect and distribute incoming courier deliveries within a time agreed by the company * To keep the offices and floors clear of any rubbish or obstructions and to ensure the company Health & Safety Policies are followed * Order and deliver files and deeds * Deal with travel queries and deliver travel documents to internal staff * Ensure that any moves or movement of items within or between the various offices is done so in a safe fashion in line with the company's policy on Manual Handling * Ensure an adequate level of stationery, as agreed by the Property & Workplace Team Leader , is kept within the department and is distributed as required to all staff * To ensure all other responsibilities of the Property & Workplace department are carried out to a high level of quality * To carry out any reasonable task required of you * Provides porterage and other duties as required * Take responsibility of tasks from initial communication to resolution. * Deal with all requests in a helpful and professional manner * Take ownership of all actions * To answer any queries in a polite informative manner * Ensure adequate communication / feedback to the Property & Workplace Team Leader and customers as required * Ensure service agreements are adhered to * Provide feedback to the Property & Workplace Team Leader on ideas for improvements to services provided * Liaise with the Property & Workplace Team Leader in the organisation and implementation of building projects/internal moves * Liaise with the Property & Workplace Team Leader to determine and procure items for sites * Ensure DLA Piper meets all Health & Safety and statutory requirements in accordance with relevant regulations * Politely & professionally deal with colleagues, customer and clients * Book any services undertaken by Property & Workplace using agreed procedures and paperwork * Professional interface to customers and clients * To ensure all areas controlled by Property & Workplace are clean and tidy at all times * To provide such assistance as necessary to support the business ABOUT YOU Commitment / Attitude to Work * Uses initiative * Displays flexibility to ensure delivery of Property & Workplace services * Demonstrates teamwork within the Property & Workplace department * Takes responsibility for work and actions of the Property & Workplace department * Responds to instruction in a positive manner Other * Maintains a professional personal presentation * Maintains personal timekeeping and attendance * Maintains professionalism when under pressure ABOUT US DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies. OUR VALUES In everything we do connected with our People, our Clients and our Communities, we live by these values: * Be Supportive - we care about others, value diversity and act thoughtfully * Be Collaborative - we give, we share and we join in * Be Bold - we stand tall and challenge ourselves to think big * Be Exceptional - we exceed standards and expectations DIVERSITY AND INCLUSION At DLA Piper we are working hard to ensure that our talent pool is diverse. For us, diversity isn't just about visible differences, it's the unique blend of talents, skills, experiences and perspectives that makes each of us an individual. We know it's crucial to have a culture and environment where those differences are genuinely valued and that's why we strive to be a business where everyone can thrive, develop and succeed based on their talent. Our aim is to build an inclusive and supportive culture where all our people feel they belong and can achieve their best. We support anyone with a disability or long term health condition to ensure they have the op

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