Wait Team Member

Carluccio's ,
Hampstead, Greater London

Overview

Job Description

Wait Team Member As a member of the Carluccio's Wait team, we want you to devote your time & attention to delivering extraordinary guest experiences. All of our team members work together & never use the phrase 'that's not my job'. Whether a guest is browsing in our deli, ordering a coffee at the bar or has just sat down for a 3 course meal, your role is to create the extraordinary each & every time. Joining us as a Wait Team Member you become part of our famiglia & will help us ensure that all of our guests have a memorable experience and become friends for life. To work with our restaurants, supporting & delighting our guests we ask that our team members have the following skills & behaviours as we are always willing to train & develop your additional skills as your grow with us. + A good grasp of the English language, able to communicate politely to our guests + Actively able to listen to your fellow team & take instruction + Focused on delivering the very best service, time & time again + Be enthusiastic & passionate for our products & the service your provide + As a team player you never say 'that's not my job', we all work together + Able to work at pace whilst multi-tasking to maintain the highest quality service + Willing to learn, develop & go above & beyond + You understand the subtle ways to adapt to your guests needs & your charisma & confidence is naturally authentic You will receive support, training & development opportunities from the moment you start, helping to build you to become an Italian expert. Be curious to sample the best Italian ingredients, wine & products from the many regions of Italy + Competitive National Minimum Wage & National Living Wage (dependant on age & experience) + Share of service charge & gratuities + Potential to earn cash gratuities + Level 2 Guest Service Apprenticeship available + Training & development courses + Drinks Specialist training + Holidays pro rata + Free uniform + Discounted food on shift + Team parties & competitions + Flexible working opportunities + Clear career development path & progression + Pension Scheme + 50% discount when you dine in the restaurants + 20% discount when you shop in our deli + Refer a friend scheme + & much more Your next steps could see you cross train or develop into a Team Leader & even on to an Assistant Manager or beyond. What are you waiting for, start your career as a Carluccio's Wait Team Member now!