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BARCO
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Reading, Berkshire
Solution Architect ClickShare UK
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Job Description
Solution Architect ClickShare UK Reading, England, United Kingdom New Customer Support/Service 7 hours agoPost Date 1901411Requisition # Apply for JobRecommend to a FriendSign Up for Job Alerts Solution Architect ClickShare We are looking for a Solution Architect to join our Design Build Solutions team. As a Solution Architect you will be an expert in delivering our valued ClickShare experience with simplicity and ease-of-use. You are responsible to support the sales organization and the partners/customers with expert know-how on the Barco ClickShare product line through training, demo' and technical expertise that support the conversations throughout the customer journey. As a liaison between Sales, Service and Product Management, you also collect key customers and user insights and feed them back to the product base. Key responsibilitiesAs a Solution Architect, you support the sales teams with answers to technical and commercial "specialist" questions. You are the go-to person for specific questions related to product specs, use and performance.You support the sales teams in trade-shows, product demos, shoot-outs & the sales process by taking ownership of the best practice in setup of the ClickShare solution.You are able to provide product presentations and trainings to our customers, partners and consultants.You translate customer requirements towards a technical solution leveraging your product expertise and IT (security) domain knowledgeYou assist the sales team in preparing technical proposals for international tenders.You help customers plan and understand the best ways to utilize and integrate the Clickshare Solution within their network and IT infrastructure.You collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams - you actively follow-up critical deployments and issues ensuring the right priorities are set.You proactively support and communicate towards customers and partners with the adequate level of information on new products or product updates.You work on multiple customer accounts simultaneously and in an international environment. We are looking for a new colleague who...Has a Master's degree in Engineering or equivalent.Has 3-5 years' experience in a similar job / role.Has a customer first mentality (both for internal as external customers).Has experience with corporate deployments and networks preferably within an IT organization - understands the language of IT and network securityHas excellent presentation and communications skills (oral & written). You are able to bring a message in a very clear and understandable wayHas affinity with technical aspects of a product range and are willing to learnHas a commercial mind-set and is a problem solverHas a deep understanding of how the product works, what the value proposition of the product is to the customers and how the product is usedIs a real team player and you are good at interacting with sales, service and product managementPerforms multiple assignments on schedule.If flexible - willing to travel when requiredLocated in southern part of United Kingdom, operating from home or Bracknell office.Communicates fluently inEnglish - other languages are an asset.