Inside Sales Consultant - Student Enrolment

Pearson Education ,
London, Greater London
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Job Description

At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. The Team This is an outstanding opportunity to be part of an innovative new online learning service that Pearson has launched in the UK. Working in partnership with universities across the UK, the division provides online learning services including marketing, student recruitment, course content development, training and ongoing student support. The Role Responsible for the provision of outstanding consultative sales activity to deliver student recruitment targets for a portfolio of programmes. Managing between 600 - 800 prospective students at any one time, this will be achieved through the provision of a personalised sales experience which will be managed through a customized instance of SalesForce. Salary 24,000 to 30,000.00 annually Core Tasks and Responsibilities * Person to person selling utilizing phone, email, SMS and online engagement activity. This encompasses contacting digitally generated leads against well-established service standards and working them through the sales funnel over an extended period of months. Core communications tools include phone, SMS and email. * Utilizing our customized CRM instance to maintain detailed personal records for each prospective student in order to deliver a highly engaging personalized experience. * Utilizing personal and team activity reports and dashboards to monitor and drive personal performance and against pre-determined sales KPIs * Under the instruction of the Senior Enrollment Advisor, work flexibly and collaboratively with other members of the team to maintain service standards that deliver against KPIs for all intakes and programmes within the portfolio * Assess the suitability of prospective students and assist them with the application submission process. This can include using the NARIQ database to assess qualifications as well as providing support regarding English language testing, access to finance and the submission of CVs, references and personal statements. * Participate in developing new and innovative ideas for campaigns, workflows and messaging to improve personal and team performance. Essential * Experience of B2C consultative selling ("inside sales") in professional services, student or talent recruitment, or similar high value non tangible product environment. *

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