Lead Customer Service Management Specialist

Baker Hughes ,
Aberdeen, City of Aberdeen
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RoleSummary: Subsea Intervention ISM responsibility is to Deliver a Service Business that's Scalable, unlocking greater market penetration & Value per well than individual product company's, based on delivering value to customers and shareholders. This role will focus on the Winning work for the ISM, working across the horizontal business's leveraging the people and equipment within the product companies to best position the ISM. EssentialResponsibilities: + Ownershipof Solution to Customer + Technical,Schedule and Scope of supply Completeness to customer + BusinessDevelopment + Leveragingthe Operations team to win Specific Responsibilities as a Business Acquisition Manager Team Lead would be + Primary Customer Contact + Well Book Creation Qualifications/Requirements: + Bachelor's degreefrom an accredited university in Engineering, Business or other technical orbusiness-related field or proven experience in Commercial operations. + Strong priorexperience in the O&G/Subsea industry with preference towardstendering/commercial/contract management experience in the Aftermarket/Services areas. + Specificexperience in contract formation and administration. Desired Characteristics: + Strong business acumen anddemonstrable track record in developing tender strategies. + Ability to mobilise, influenceand lead cross functional teams to execute a complex pursuit strategy. + Knowledge of well performance + Strong knowledge and experiencein cost estimating, budgeting and pricing. + Knowledge of legal aspects ofthe Aftermarket/Services business. + Strong oral and writtencommunication skills, including strong ability to present clearly toSenior Leaders. + Strong interpersonal andleadership skills. + Ability to Travel to supportcustomers Locations: + Aberdeen,UK / Houston, US / Singapore This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at screenreader_optimized.pdf Job: Services Title: Lead Customer Service Management Specialist Location: GBR-Aberdeen City-ABERDEEN Requisition ID: 1932331

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