System Engineer(Helpdesk) -GTS-FCS-Shanghai

PwC ,
London, Greater London
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Job Description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate Job Description & Summary A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth. Responsibilities * Provide front-line remote telephone or on-site support for internal staff; * IT * Provide application and hardware support; * * Provide functional support on enterprise applications, mobility applications and smart office applications, etc. * * Work with Firm wide GTS team to manage local IT operations to ensure the IT systems are operating reliably; Responsible for the efficient and effective delivery of quality IT Service to firm wide staff; * Ideal opportunity for a candidate eager to pursue an IT career; * IT Requirements * Higher Diploma or above with 1-2 year(s) working experience in customer services industries; * 1-2 * Excellent understanding of customer services and strong sense of customer focus; * * Willing to study with sense of responsibility; * * Team player with excellent inter-personal, communication and listening skills; * * Good problem analysis and solving ability; * * Follow the trend of IT technology development, willing to accept new transaction; * IT * Self-starter who is able to work independently, under pressure and willing to work outside office hours. * Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Desired Languages (If blank, desired languages not specified) English Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date

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