Operation Manager - Campus Recruitment - Human Resources - FCS _Shanghai

PwC ,
London, Greater London
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Job Description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Manager Job Description & Summary A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You'll focus on helping the local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support. Job Description & Responsibilities PwC is ranked amongst the top employers in the world by student surveys and is one of the leading and largest graduate recruiters in China and Hong Kong. In keeping with this, the successful candidate will report directly to the National Campus Operations Manager and will support national operations to deliver the PwC Campus Recruitment strategies. These strategies will bring to life PwC's brand as the 'Employer of Choice' and create awareness of the vast opportunities PwC has available to students. As a manager for Campus Recruitment Operations, you will: need to lead the team to drive the efficiency and cost effectiveness of campus recruitment process and deliver high quality and business focused reporting and insights to support business make quality hiring decisions. You need to partner with regional managers and other members of the downstream or upstream teams to define, allocate and achieve team goals including: Data Analysis & Reporting * Communicate with recruiters and business to understand their reporting requests * Collect data from different teams for the purpose of building reports and analysis * Develop data report template and structure to meet recriuters and business needs * Develop analytical insight reports for stakeholders for various purpose * Communicate and respond to the questions about the usage of report and analysis to maximise the results of campus recruitment programs and alignments to business needs * Maintain up-t0-date records of the talent database and update the reports with related stakeholders on a regular basis System & ProcessSystem & Process * Familiarise with HR system (eg. Workday), support team leader and work with internal or external technical team to ensure the localisation and implementation of the global recruitment system * Act as a focal person to liason with internal recruiters and external technical team to address system issues * Take action to understand campus recruitment working process, develop process flow maps and guidelines for various campus related activities * Review existing process, identify process inprovement needs and suggest recommendations to campus recruitment team * Partner with Service Delivery Center to ensure process stays in scope Budget Plan & Control * Assist team leader to prepare budget plan * Keeping tracks of areas of spending in various campus activities * Identify ways of cost saving and to make recommendations when necessary * Maintain reports on team spending to ensure the team operates within budget Additional Support * Support national or regional recruitment team on various events and activities as necessary * Manage day-to-day campus recruitment operations including, but not limit to, reporting, process alignment, vendor contract management and HR System maintenance * Assist team in development and implementation of campus recruitment team engagement strategy Reporting structure & key relationships Reports to and works with the National Campus Operations Senior Manager Partners within the China/Hong Kong Campus Recruitment Team and other HR functions Requirements * Degree background in Business/ Marketing/ HR preferred * At least five years recruitment/HR experience, ideally in campus recruitment * Expert user of excel and reporting with good knowledge of PowerPoint * Experience in data analytic tolls and develop insight reports based on data collected and analysed * Ability to to delegate both routine and significant tasks and decisions. Follows up as needed and share both responsibility and accountability. * Ability to lead, manage, and coach team members. Able to provide timely and constructive feedback. * Strong project management skills and ability to effectively manage multiple projects and deliver on timeAbility to set and consistently meet project milestones and successfully manage multiple work streams in a fast paced environment and manage project stakeholders * Ability to understand campus recruitment psychometric/assessment tools * Strong team working ethics but also able to work

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