Team Lead Workplace Engineering

PwC ,
London, Greater London
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Job Description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Manager Job Description & Summary Your tasks * You lead the Workplace Engineering team within IT for PwC Switzerland. Together with the team, you are responsible for end-user computing services - laptops, mobile devices and virtualized desktop infrastructure (VDI). This includes operating, developing and continuously improving our service in terms of hardware and software platforms, policies and processes. * You take end-to-end responsibility for your services - from understanding business processes and demands to implementing innovative solutions to successful handover into daily operations. This includes the support process for workplace issues (2nd level in your team) and coordination with global PwC teams and external suppliers and vendors. * As part of the IT organization in the larger PwC network, you contribute to local and global IT projects. You enjoy working with other territories and understand large-scale distributed projects and their operational model. You provide engineering expertise and implement solutions that allow our business to grow. At the same time, you ensure that our endpoints are secure and compliant with local and global policies. Your profile * You have experience as a leader of a team of 4-8 engineers. You manage your team both in terms of workload (task- & project-management) and development (trainings, adopting new technologies). You know service management according to ITIL. * You have a higher-education degree in computer science (HF/FH) or comparable practical experience. * As an engineer, you have practical experience in technologies connected to workplace engineering, for example: i) Microsoft Windows, Active Directory and GPO Management, Software Packaging and SCCM, PowerShell, ii) virtualized desktop infrastructure, e.g. VMware Horizon or Citrix XenDesktop, iii) Mobile Device Management using industry-standard platforms, e.g. Microsoft Intune, MobileIron, VMware WorkspaceONE, iv) Endpoint protection, including antivirus, privilege management and anti-malware tools with products such as BeyondTrust EPM (Avecto), Thycotic, Nexthink, Digital Guardian, Cylance. * You have a "can do" attitude and welcome new challenges. You like working on multiple tasks in parallel and are ready to take on responsibility from day one. * You are fluent (written and spoken) in English and German. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

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