HR Generalist

Citi ,
Belfast, Antrim
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Overview

Job Description

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The UK business covers both Citicorp and Citi Holdings. With approximately 9,000 employees in the UK, this role will focus on providing HR support to client groups across the full range of the Citi business lines as follows: Markets, TTS, Banking, Private Bank, Consumer, Global Functions, Operations & Technology. At Citi HR Professional Services, you are part of a dynamic and diverse team , where you can make a difference helping to build leadership capabilities and contributing to Citi's employee engagement so that we can Be The Best For Our Clients . We promote diversity of backgrounds, viewpoints, thoughts and experiences, encouraging and supporting global collaboration, empowering leadership, and bringing out the best in each individual and team . By embracing these values you will feel empowered to be your best. Job Purpose: Work as a member of the HR Professional Services Team to deliver end to end HR processes and procedures to the UK Franchise. This role is likely to have a UK population of circa 350 employees, with limited regional responsibility. The volume and complexity of the ER landscape will be low to medium and regular oversight from the HR Generalist Manager/support from senior colleague will be required. Key Responsibilities Relationship Management + Work with Line Managers across business lines to ensure the effective & seamless delivery of end-to-end HR processes. + Develop strong working relationships with the COE Teams to help ensure the efficient delivery of end to end processes to clients and employees Client Excellence + Deliver excellent client service during interactions across the full range of UK businesses. Performance Management + Work with line managers to set goals for employees, perform reviews against goals, provide high quality feedback and link compensation to performance reviews + Assist line managers to : + Address under performance + Develop employee to grow into new roles + Have difficult conversations + Provide advisory and training support to employees and managers during the performance management and employee feedback process + Drive calibration across the year end processes. Employee Relations + Advise Line Managers on opportunities and risks relating to management actions that may affect ER + Perform exit management actions (resignations, retirement, sickness) + Liaising with ER team for changes to standard letters, query resolution & seeking exceptions + Manage employee referrals to Occupational Health, feedback to managers (where appropriate), manage PHI process. + Provide proactive manager education to improve ER environment and mitigate risks + Work with managers to address employee issues and assist with performance management + Counsel employees on personal and work related issues that affect performance and foster policy understanding e.g. performance capability, individual consultations etc Resourcing + Partner with Recruiting, Compensation and Line Managers to ensure proposed Compensation offers to candidates are compliant with regulatory, Citi and business unit requirements. + Monitor recruiting data and metrics to identify trends and anticipate issues e.g. us of compensation commitments + Interpret and implement workforce plan and integrate with replacement and opportunistic hiring + Support managers to devise appropriate new-hire orientation and transition plans + Facilitate internal career mobility discussions with employees and managers + Participate in the approvals process e.g. ATO Learning + Provide support for business team development i.e. NMAP + Ensure appropriate on-boarding for specific businesses or subset of individuals Mobility + Partner with Mobility to devise a rationale for Approval purposes (includes information to facilitate relocation) + Dealing with complex individual negotiations Risk & Controls + Understand and proactively manage risk and compliance across all areas of work + Appropriately assess risk/reward relationships when making business decisions Reporting & Metrics + Prepare updates and respond in a timely way to data requests + Ensure all reporting and communication adheres to Citi's policies HR Projects + Actively contribute to HR projects as defined by the HRA/HR PS Team Development Value: This role provides the opportunity for the incumbent to work within the HR Professional Services Team delivering end to end

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