Head of Client Strategy

Streetbees ,
London, Greater London
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Job Description

Streetbees is building the worlds first marketplace for business intelligence, connecting brands and agencies with real people on the ground via our innovative and chat-style app to gather real-time and in-the-moment insights. Were currently looking for creative and commercial leader to join our rapidly growing business as Head of Client Strategy, leading our team in crafting best-in-class solutions for clients across industries such as FMCG/CPG, Telecoms, Media, Retail, and Home/Utilities. Streetbees Client Strategists combine research expertise, in-depth knowledge of our clients businesses and industries, and a consultative approach to help craft and delivery work that drives impact across organisations. Key for this role will be proven experience in Growth and managing a client-facing team. Key Responsibilities * Managing a growing team with oversight of process and workflow (including direct line management responsibilities for Client Strategists) * Guiding the team in understanding and honing client briefs, getting to the real whys and needs behind their business questions * Brainstorming, storyboarding and reviewing proposals to simply and elevate their content * Coordinating, optimising and streamlining the larger library of pre-sales collateral * Developing and applying pricing structure across contracts; maintaining consistency and final sign off on price to client * Joining Growth team members on larger scale pitches to help navigate and close deals * Tracking the teams performance against OKR and developing solutions to optimise performance * Collaborating with the wider Leadership team to share knowledge, trouble shoot and ensure that the OKRs for the Client Strategy team are feeding into the wider goals of the business * Educating the Client Strategy team and wider business on our methodology and how to creatively apply it across clients and industries * Training the Client Strategy team and business at large on what best in class looks like for the presales process * Coaching the wider Growth team on our USPs, language, and reasons to believe vis-a-vis our products * Strategy, sharing expertise and perpetuating best practices * Working with business leaders across Research and Product to develop and package new products Requirements You area a natural leader with experience working with research, managing a team and growing a business (both existing relationships and new logos) in a fast-paced, agile environment. The type of person were looking for: * 8+ years of experience either working within the Research and Insights industry OR working directly with consumer research (ideally both quantitative and qualitative), perhaps from a Strategy Consulting background * Proven track record of successfully delivering complex projects with clear business implications * You have both grown existing client relationships and won new clients, ideally selling long-term contracts of with six-figure values for periods of a year or more * Team leader as the lead of our Client Strategy team youll be helping us build processes and enhance our pre-sales approach to drive growth. Youve led a team of 5+ before with direct line management responsibilities * Confidence and gravitas to command a room of C Suite professionals and pitch our products * A pro-active nature - Youre a self-starter who doesnt need much guidance, who can think fast on their feet and are ready to pivot when required * Start-up attitude Youre comfortable in a rapidly changing environment, working with limited resources, and delivering high-quality work at the speed which is necessary for successful business growth * Excellent verbal, written, and presentation skills overseeing content is a large part of this role, and the right candidate will have a honed sense of what good commercial business writing looks like, and how to display ideas visually * Problem solver You are a natural problem solver and are always looking for ways to overcome barriers or reframe an approach to meet a client need * Client empathy Youll be building deep, trusting relationships to create Streetbees champions within the client businesses you manage * Storytelling You are able to synthesise large amounts of data and partner with others to develop a relevant, concise story that drives essential recommendations * Hunger for success Youll be ambitious and proud of your achievements to date * Positivity Youve got the charisma, but not the ego, to make a good impression Benefits This is a great opportunity to work closely with a lively, diverse and high calibre Client Strategy team in a fast-paced and high growth commercial environment. As Head of Client Strategy, you will get a competitive salary, bonus and stock options, and work in a highly social team in a modern, fun and open planned office. At Streetbees, your company benefits will include: * A 24-day paid holiday allowance with the option to rollover up to 3 days per year. * Flexible working hours - we trust people to

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