8.75 Security Officer (Kingdom Shopping Centre dedicated site Relief)

MITIE GROUP PLC ,
Glenrothes, Fife
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Job Description

Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us Values: Delivering the exceptional, every day Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Behaviours: Knowledge of relevant procedures, Customer Service,Team Player, Health and safety awareness and communication. Job Description Mitie has a great opportunity in Glenrothes. We are looking for an experienced Officer to join the team on site. Your shift pattern will be discussed in the interview. You will report into the sites security operation's manager. Relief Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns. Pay Rate: 8.75 Minimum Hours Per Month: 120 Main Duties * The relief security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers - ensuring ID badges are created, allocated and collected when appropriate. * Assist the duty controller in supervising within the Mall. * As the first point of contact for to all customers and clients, the Security Agents must have geographically aware of their local surroundings. * Cover sickness, holiday and provide support to the core team when required. * Must be able to man the phones, emails, IT systems, CCTV and Alarms, Doors and Car park if need be. * The relief security officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services. * Report to the Security Operations Manager - they must record, report and escalate all sightings and arrests on a regular basis. Qualifications Person Specification * 5-year checkable work history Vetting is essential before start position. * Door Supervision or Security Guarding License essential. * The relief security officer should be able to work on own initiative. * Shopping Centre Security experience. * Significant experience of dealing with the general public and challenging situations. * Flexible Approach to work to suit business needs. * Excellent communication skills are required both written and verbal. * It is important the Security Officer is calm under pressure. * Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act. Additional Information Additional Information It's the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business. Qualifications: Person Specification 5-year checkable work history Vetting is essential before start position. Door Supervision or Security Guarding License essential. The relief security officer should be able to work on own initiative. Shopping Centre Security experience. Significant experience of dealing with the general public and challenging situations. Flexible Approach to work to suit business needs. Excellent communication skills are required both written and verbal. It is important the Security Officer is calm under pressure. Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act. Responsibilities: Mitie has a great opportunity in Glenrothes. We are looking for an experienced Officer to join the team on site. Your shift pattern will be discussed in the interview. You will report into the sites security operation's manager. Relief Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns. Pay Rate: 8.75 Minimum Hours Per Month: 120 Main Duties The relief security officer will demonstrate their character as determined, trustworthy, atten

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