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Norwich, Norfolk
Team Leader
Overview
Job Description
Our client based in Norwich, is seeking a temporary employee to join their team as a Team Leader, leading a team of three Process Assistants. The hours of work are on a shift rotation and will be between the hours of 8am and 8pm, including alternate Saturdays. You will be supervising a team of three, ensuring they are delivering to targets and providing a high quality of service. The role will include but will not be restricted to; - Motivate and develop the team and encourage communication - Schedule the teams work to required timescales and service levels - Lead the planning implementation in order to ensure the availability of required staff members - Ensure that agreed processes, standards and timescales are adhered to - Identify and manage improvements - Update and maintain databases - Collect and provide statistical data/reports as required - Being the teams point of contact for help and support The ideal candidate will be very organised with experience of leading a team in a busy and structured environment. You will be required to have previous Managerial experience of leading a team with the ability to manage a small budget (FTE`s and overtime) and to set and achieve performance targets. The rate of pay is £12.66 an hour. Holiday entitlement and pension scheme available. Apply online today! For additional information, please contact the Public Sector team on 01733 310855.