General Manager UK

Bolt ,
London, Greater London
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Job Description

WHO WE ARE: We are Bolt, a Sydney-based tech platform providing smart Light Electric Vehicles (LEVs) and after-sales servicing for commercial and logistics customers. Our fleet is spread across the globe in Australia, the US, and the UK, and we are continuing to expand! OUR VISION: We are filling the LEV opportunity in last mile delivery. Our goal is to become the worlds largest provider of LEVs and after-sales service for logistics customers. OUR VALUES: We move fast and score goals. We seek honest feedback. And we respect the individual. THE ROLE: We are looking for a General Manager with a passion for innovation, a knack for problem solving along with the ability to thrive in ambiguity while creating world-class customer experiences. In this critical strategic leadership role, you will be responsible for overall market performance and growth. You are a creative, big-picture individual who is excited to be accountable for your own team and P&L. This includes not only financial management but also team leadership across departments (including partnerships, operations, local marketing and government relations). In this role, you will not only ensure operational excellence, but will also have your finger on the local market pulse, identifying new opportunities for growth as well as building and maintaining critical partnerships. Bolt is a new business and we are looking for a highly adaptable candidate who is able to switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next. RESPONSIBILITIES Based in London and responsible for Bolts UK Operations in the following areas: * Define and lead: Bolts market growth strategy across operations, marketing, recruiting, business development, support, and much more with the full support of HQ in Sydney * Define and implement: Bolts business and operational strategy in your market: industrialize operations, define warehouse strategy, shape the outsourcing market, build internal operational capabilities - all with the goal of creating best-in-class and highly efficient operations * Act as a business owner: develop new ideas relentlessly to push operational standards to the next level, shape the business model, and execute accordingly * Develop and execute the ANZ strategy: develop your 2022 Strategy to 10x the ANZ business. Execute on marketing and growth initiatives and build new partnerships required to get you there * Operationalise the Bolt Playbook: localise, refine and operationalise the Bolt Playbook for your market - operating model, pricing and plans, product - to ensure the greatest customer experience and share of wallet. * Launch: Execute the Launch Playbook for your market and launch in every major ANZ city * Build a high performing team: Manage and grow a team of world class operational leaders. You will be responsible for shaping the organisation and defining hiring needs in your market, while also setting the future strategy; leading by example and establishing a fun, inclusive, and safe work environment * Share information: Synthesise feedback and recommendations to central operations, business, product and engineering teams * Be a culture carrier: Create a fun, inclusive, and safe workplace Requirements * A minimum of 5 years of proven success in a similar role - leading operations/logistics, leading diverse teams, developing procedures, optimizing systems, and achieving benchmark operational goals * Strong operational mindset. Enjoying self development through managing the beauty and constraints of a 24/7 business * Analytical Thinking. Data-driven mentality and strong business judgment. Able to roll up your sleeves and analyze the data and pull key insights for your team * Exceptional organizational skills * Able to communicate and listen effectively; great written, verbal and presentation skills. * Leadership by example. Able to motivate, inspire and create an inclusive, positive & supportive work environment for all * A passion for e-mobility, Bolt, and growing and leading a team. Passionate about the overall goals of sustainable transportation Benefits We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, ground breaking technology, barriers to overcome, problems to pursue. Do you want to be part of a huge growth story, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you! At BOLT, we offer: * The chance to be part of an organisation in hyper-growth mode with plenty of opportunity for personal development * Flexible workplace with a team of extraordinary, motivated and fun co-workers * Autonomy and ownership of the work you do, with flexible hours * The full support of an experienced management team in helping you meet your targets and your professional development goals via daily contact, weekly check-ins, in-person workshops, etc. * Comprehensiv

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