Professional Services Consultant - MiSight

Cooper Cos. ,
Segensworth, Hampshire
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Job Description

JOB TITLE: Professional Services Consultant - MiSight LOCATION: UK, Field Based WORKING HOURS: Monday- Friday 8:30am- 4:30pm (Flexible Working Hours) CooperVision is a global manufacturer of contact lenses. If you're a wearer it's likely that you've tried our products as we supply to some of the UK's largest opticians & household names. We are a global business with a presence in over 40 countries, but we operate as a "big small" company. We have four key values that define our unique culture; we are dedicated, we are inventive, we are friendly, we are partners. Through a combination of innovative products and creative solutions, CooperVision brings a refreshing perspective to the marketplace, creating real advantages for customers and contact lens wearers. MiSight is a revolutionary 1 day contact lens that has been shown to significantly reduce the progression of myopia (short-sightedness) in children by over 50% in our three-year clinical study. This reduction in myopia has significant benefits throughout life, as not only does it reduce the need for thicker glasses, it also reduces the potential risk of vision loss later in life through conditions that have a strong association with being myopic. MiSight is a fantastic innovation in the marketplace and we are now recruiting a Professional Services Consultant to support the roll out and embedding of the product with our customers. Key Responsibilities: As part of the local Professional Services team you will support and influence the successful roll-out and subsequent embedding of MiSight 1 day and myopia management. You will work with established MiSight eye care professionals (ECPs) along with new ECPs through on-going training and education and provide clinical and commercial support. You will work closely with a range of customers to positively promote engagement with CooperVision MiSight 1 day and the myopia management category amongst eye care practitioners and retail staff. Essential Functions Work within a small unit of Professional Services Consultants dedicated to MiSight 1 day. You will be aligned to a geographic region focusing on local follow up & training to drive activation of MiSight in target stores. Manage and drive MiSight 1 day performance in optical practices through a structured program supported by the UK Professional Services MiSight lead, including clinical, product and communications training to increase the number of myopic children offered myopia management. Working with the UK & Ireland Professional Services team promote and deliver company-approved training material through presentations and practical training at practice training sessions and across a range of in store events Follow up with ECPs trained on MiSight to gain feedback on parent and child interaction & communication, understand successes and any barriers to fitting. Share best practices learnt. Manage ECP queries on the clinical fitting, product information or communication to parents of MiSight 1 day

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