Junior E-commerce Operations Manager - DCB Lab

Kandidate ,
London, Greater London
More Details

Overview

Job Description

About Digital Consumer Brand (DCB) Laboratory We identify, develop, and launch products online. We break things until they work. We are a group of marketers, data scientists and creative folk trained in brand, direct response, and agency disciplines. We believe that the right Creative is absolutely the Key to a product's success, but that success does not scale without data and a focus on ROI - we bring the magic and the logic. We combine theories and methods from psychology, affective sciences, and behavioural economics. We investigate the role of factors such as values, emotions, bias, sentiment, social proof and frequency. We reinforce our thinking with this science in our daily choices, campaigns, investments, and communication. At DCB Lab we are committed to recruiting the very best people by offering an honest and inclusive work environment where talent is recognised, valued and appreciated. We believe that our values and diversity play a significant role in the success of our growing portfolio of brands. If you are successful in your application, you will be part of a talented and enthusiastic team in a fast-growing start-up. You will have the unique opportunity to shape the direction of the company and work closely with an experienced CEO. About the role A unique and exciting opportunity to work in a multi-disciplinary role, supporting the DCB Lab Team in the efficient and effective operation of omni-channel processes to provide a competitive customer experience. Responsibilities will include, but are not limited to: * Day-to-day support for the efficient running of ecommerce platforms * Supporting the launch and optimisation of multiple marketplaces * Working with cross-functional teams (customer service, warehouse operations, logistics) to deliver excellent customer experiences * Using insights and analysis to investigate any potential issues throughout the end-to-end customer journey * Assisting in the development of platform and process improvements to maximise selling and minimise any potential issues throughout the end-to-end customer journey * Contribute to the regular re-forecasting processes and demand/supply planning Requirements * Hands-on experience of running an ecommerce website is preferred * Amazon Seller Central and Shopify experience is desirable * An understanding of how ecommerce websites operate and function * Great analytical and problem-solving skills with meticulous attention to detail * Ability to work well to deadlines in a fast paced, self-starter environment * Strong organisational skills and ability to perform multiple tasks effectively and concurrently * Excellent communication skills * A positive can-do attitude and a willingness to learn * Ambition, energy and a real passion for ecommerce will go a long way Benefits Competitive Salary and further details on enquiry

People also viewed