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Hitachi
,
London, Greater London
Design / UX Lead
Overview
Job Description
Role Overview The Design Leader is a key member of the Mobility Accelerator leadership team, responsible for three core activities: 1) identifying customer needs and behaviours through research (observation, interviews, surveys, analytics, user testing) and advocating for user-focused solutions with Mobility BU customers; 2) defining requirements for a distinctive, branded, and differentiated user experience for B2B2C propositions; and 3) leading teams to create and deliver high quality digital experiences and artefacts (e.g., UX patterns, wireframes, screens, prototypes, design systems). Main Tasks and Responsibilities * Define the experience strategy facilitating work sessions with solution teams and users to define key design goals and requirements * Auditing the landscape competitively and comparatively for inspiration as well as design ideas that can be utilized in the current design process * Lead the user experience and product design efforts for the teams, ensuring the delivery of a high quality product * Evangelize design thinking within the broader organization * Produce high quality graphics and visual components * Create prototypes that demonstrate the intended end user experience and key interactions * Conduct user research to inform, iterate, and validate the product design, utilizing methods such as field observations, interviews, contextual inquiries, surveys, remote usability testing, A/B testing, etc. * Collaborate with Hitachi leaders to ensure successful development, release, and launch of world class solutions Key Skills and Experience * Proven experience leading teams to deliver high quality, consumer products on a variety of platforms * Able to design distinctive, intuitive creative artefacts (e.g., wireframes, task flows, screen mockups, prototypes) * Understanding of component-based design systems that can be applied at scale * Expert command of industry-standard design tools (e.g. Adobe Suite, Sketch, InVision, etc.) * Experience conducting user research and user testing. Experience with quantitative methods and analytics is a plus. * Exceptional collaborator with cross-functional teams from tech, design, and business * Seasoned product development expert. Has built and managed multiple large-scale B2B products (or portfolios of products) in an agile environment * Proven leadership experience in agile organization * Strong communication skills with ability to articulate and optimize design based on the value to the user and the business * Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications * Passion to challenge the status quo and find new solutions and drive out of the box ideas - loves and embraces change *