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Greystar Europe
,
London, Greater London
Regional Facilities Manager
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Job Type: Full-time |
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Overview
The Regional Facilities Manager works with the wider teams to provide an exceptional resident experience through the provision of a high standard of repairs, PPM tasks, execution and oversight of limited capital works and compliance with standards and building regulations. This role is responsible for introducing and sustaining best practices and process improvements in order for the Company to achieve its operational and financial goals. Key Responsibilities Include: Develop and implement the best practice and process improvements for assigned business area Supports the site FM/ Maintenance teams in talent acquisition, management and development Monitors and evaluates business performance by creating and measuring key metrics - For example PPM, Sub-Contractors, Statutory and Annual Testing, reviewing and analysing operational reports Supports the execution of operational maintenance by developing processes, procedures, tools, documents, communication, implementation plans and oversees compliance Provides advice, direction, and assistance to managers by participating in Operations, Leadership Team and Operating Committee meetings Works with ROMs in the tender process of new suppliers and contractors, evaluates proposals for third-party service providers and new products or services, and leads or participates in project teams that develop and implement initiatives for process improvements Provides the onsite Managers and Maintenance teams with support managing community works and communicating effectively with customers, clients and colleagues Monitors and supports use of risk management reporting system; ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required and ensuring Greystar risks are mitigated Leads practices of proper safety techniques in accordance with Company and safe systems of work guidelines and respond to health and safety matters in an appropriate & timely manner Provides the onsite Managers and Maintenance teams with support to ensure property records are maintained in accordance with Greystar policies & procedures Assists the onsite Managers/ROMs with R&M and contract services budgets and prioritization of limited capital works. Experience and Skills Required: Previous Facilities Management experience in a residential/ commercial environment (i.e. hotel, premium or private residential block) Experience of legal/regulatory requirements relating to premises Health and Safety support services, including Fire Risk Assessments, Legionella, Asbestos, Control of Contractors and workplace assessments Previous experience of supervising contractors/suppliers and of working with teams repairing and maintaining premium residential building Experience of developing and maintaining risk assessments, managing preventative maintenance systems and the ability to support the Community Manager to meet their obligations to operate a safe building Exceptional communication skills and the ability to work with impact and influence and comfort with and awareness of the demands of working a customer-facing role A strong work ethic and ability to work independently and take ownership of a task/project A positive team player with a flexible and adaptable approach to work; including a willingness to work on-call or overtime where required Strong commercial awareness with aptitude to determine the innovative and cost effective solutions Experience of engaging and collaborating with multiple stakeholders across the business Experience in creating and managing budgets in line with the scope of the role IOSH/NEBOSH/MIWFM qualified Building our people’s careers, recognising their efforts and celebrating their achievements is part of our DNA. Ours is a fast paced and inspiring environment where you’ll work alongside industry experts from day one - and as a growing business - we offer competitive incentive and benefits schemes as well as access to the Greystar business school online training platform. The company’s success is also based on a strict adherence to the Core Values that make up the backbone of Greystar. Together, the Pillars and Values provide a roadmap for their decisions and a benchmark for their actions.