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The One Group
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Cambridge, Cambridgeshire
Licence Generation Administrator
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Contract Type: Contract |
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Salary: £10 per hour |
Overview
Who wouldn't want to work for a company whose products act as a key part of delivering business during critical missions? If you know you could mirror the way this company works by supporting them with the kind of unparalleled service they give to their customers, you could be who we're looking for This will be a temporary position for a minimum of 2 months initially with the potential to be on going for up to 40 weeks, and it will be looking to pay between £10.00-£11.00ph dependent on experience. In this role you will find yourself: Working as part of the Customer Support team Supporting customers on providing licences Reviewing incoming emails requesting licences Checking for sufficient information to process licence requests Maintaining records in a database Dispatching licence activation codes to customers Escalating errors to senior members of team The Successful Candidate Will: Have had experience in delivering multiple projects whilst simultaneously providing excellent customer service Provide that same excellent service, not only to customers, but also when communicating business to business Alongside all of the above, the ideal candidate will have strong administration skills including experience in building and updating excel spreadsheets whilst also maintaining and updating a CRM database. If you feel you have the right drive, excellent communication skills and professional nature that is needed to succeed and thrive in a role like this, then we want to hear from you Apply now or call Sian Cox at The ONE Group on .