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Kantar Group Limited
,
London, Greater London
IT Shifts Administrator
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Job Type: Full-time |
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Overview
Job Title: Systems Administrator - Shifts Reporting to: I.T. Operations Manager Skale: 40 GENERAL JOB DESCRIPTION Assist in the smooth running of the IT Night Shift and IT Cross Shift by providing 1st and 2nd Line support to the business as part of the IT Operations team. Key Accountabilities 1st point of contact for the Service Desk during shifts. Answering calls and logging user requests into the Service Desk system Maintenance of all desktops and laptops Creating, Deleting and Maintaining User Accounts and Distribution Lists Escalation to 3rd line staff when required Proactive monitoring and maintenance of servers e.g. disk space monitoring. Responsibility for ensuring Anti-Virus software is deployed and maintained according to correct standards. Support of any changes to server software e.g. installation of patches and upgrades to operating system and database software Support of any changes made to Chorus software Monitoring of all Chorus and related production systems throughout the Day. In-house training will be provided for these bespoke systems. Responsibility for ensuring the smooth running of the production workflow systems to ensure client delivery Skills and Experience required MCSA/MCSE would be preferred Microsoft Active Directory 2012R2 and upwards Exchange 2010 and upwards Windows Server 2003,2008,2012,2016 Operating systems Windows XP, 7, 10 Operating systems Microsoft Message Queuing would be beneficial Knowledge of Xerox printers Understanding and maintaining print servers Microsoft Hyper-V VmWare Minimum six months IT experience in a SME environment Some Linux Knowledge (Ubuntu/Debian/CentOs/RedHat) Hours of work This is a shift based position located at our Liverpool Street/Grays Inn Road office The shift is based on a 7 day on / 7 day off cycle and will include a night shift You will be required to work the following hours: Monday to Friday 23:00 to 08:00 and Saturday/Sunday 21:00 to 08:00 Monday to Friday 14:00 to 23:00 and Saturday/Sunday 08:00 to 15:00 Candidates must be legally allowed to work in the United Kingdom (At Least 6 Months Primarily working primarily on Night Shift (7 days on 7 Days off) to complete bespoke systems support training) Annual Holiday Entitlement 14 Days Probation Period: 6 Months Notice Period: Month 1