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G2 Legal Limited
,
Manchester, Greater Manchester
Risk and Compliance Manager
Overview
A leading law firm is currently looking to recruit a risk and compliance manager based in Manchester City Centre. This is a newly created position for the firm, you will be given the space to manage your own workload and work flexibly and/or on a part-time basis. Working in an established team within the firm, you will be in a non-fee earning role with limit client contact. You will be able to avail yourself of basic admin support from within the team to assist you in managing claims and complaints made against the firm. A minimum of 3 to 5 years' PQE, experienced in civil litigation (a working knowledge of the Protocol for Professional Negligence an advantage but not essential), having managed your own caseload with minimal supervision, meticulous in your approach, with excellent analytical and communication skills. Duties include: Triage of new internal notifications of complaints and claims, including making informed decisions on whether matters should be escalated to formal complaints or are notifiable to our insurers. Acting as point of contact for our external solicitors where they are appointed on claims. Preparing advice to the firm on the merits of claims or circumstances, including strategies for responding to them, drafting responses, Part 36 offers, settlement agreements and any other documents or correspondence as necessary; Where claims or circumstances are retained in-house, progressing the matters in line with strategies agreed with the Head of Risk and Compliance Managing the firm’s internal records of complaints and claims and analysing the data for trends, lessons learnt and corrective action. Providing training across the firm, to include induction training for new joiners and additional training firm-wide as required as a result of any identified issues/training needs Ensure Standard Operating Procedures remain current and implement revisions as necessary Assisting the Head of Risk and Compliance with additional reporting, analysis, advice, project work and other ad hoc responsibilities as required. Supporting the work to achieve annual accreditation against the Law Society’s legal practice quality mark, Lexcel. Apply now for this risk and compliance manager role based in Manchester.