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nationwide accident repair services
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Hinckley, Leicestershire
Bodyshop Manager - Y
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Job Type: Full-time |
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Overview
Benefits : This job includes: 22 days’ holiday plus Bank Holidays, Company Car and Personal Fuel Laptop and Mobile Phone Workplace Pension and Life Assurance Employee Assistance Programme. Mobile Phone Discount Scheme My Nationwide Rewards , which includes discounts at Major supermarkets, High Street retailers, Travel & much more Average saving is around £500 per year The job of a Bodyshop Manager The role of our Bodyshop Managers and their leadership abilities are critical in driving our Group forward. Yes, our Bodyshop Managers are required to generate impressive results, they are responsible for the growth and development of the business and will be challenged to exceed profit targets, grow the business and achieve high customer satisfaction levels, however, they are expected to deliver this through their team by setting the vision, maintain their focus, driving the result, and developing their people in an atmosphere of Trust Our Bodyshop Managers are expected to be the best in the industry and as a successful and growing business we make no apologies for being highly selective in the calibre of new Managers joining our business. The Bodyshop Manager oversees the whole site and is responsible for maximising profitability and achieving the operational business plan. The role holder must also take responsibility for effectively controlling and maintaining resources, including stocks and equipment and minimising the risk of financial loss to the company. They will be required to lead and develop their team in order to create a motivational working environment, aid colleague retention, encourage continuous improvement and promote enhanced performance in colleagues with the ultimate aim to achieving an outstanding customer experience. You will report into theRegional Director, who has been at Nationwide for a number of years. He is as passionate about Customers as he is about his team and is absolutely determined to make his Region the best in group. It’s an amazing team What you will be doing Our Bodyshops are fast paced and exciting with lots of opportunity to make an incredible difference and apply your expertise and skill. In the job of Bodyshop Manager you will be engaging with your team on a continuous basis to ensure customer focus, performance and managing team objectives. You will ensure that Customer Service is a key priority in your business and will personally monitor and manage all complaints to ensure they are resolved quickly and fairly. Another aspect of this role is to ensure all housekeeping and Health & Safety regulations/policies are adhered to. You will prepare accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities Another very important aspect of the job is teamwork as you will be working with other colleagues in your site as well as across other functional areas. What we think good looks like As a Bodyshop Manager we would like you to have an interest and passion in what we do. With a professional appearance we would also appreciate it if you had exemplary leadership skills excellent job knowledge within the accident repair industry and be highly motivated. Naturally, due to the nature of the job you will need to have a full UK/EU Driving Licence and the relevant qualifications for the job as well as experience in the accident repair environment. We will help and support you with the rest What happens next? Press the Apply button now to start your application Once you have applied for the job, we will initially consider your skills and experience based on your CV and application. If you match the job, we will be in touch with you to advise you of the next stage in the process. Nationwide is an equal opportunities employer and positively welcomes all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We’re Social Follow us on Facebook, Twitter, LinkedIn & YouTube to see our latest news, events and other job opportunities WeFixYourCareer OneNationwideOneTeam Please note: On accepting an offer of employment with Nationwide, you are providing us with permission and consent to proceed with our reference and vetting process. Our offers of employment are subject to satisfactory references and in some cases a criminal records check. We may require information that covers the last 6 years of your employment and personal history. You will be required to provide evidence of your eligibility to work in the UK. Please ensure you have this information available.