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Reed
,
Brighton, East Sussex
Customer Success Executive
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Job Type: Full-time |
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Overview
Customer Success Executive / Central Brighton Exciting vacancy exists for a self motivated experienced customer service exec to join a rapidly growing Company with its HQ based in Brighton. This is a perfect role for a candidate that is adaptable and keen to learn and looking for excellent prospects with a superb working environment and the opportunity for training and career progression. The role offers flexible working hours and a variety of assignments, opportunity to work with a successful team in a positive working environment. The Role This is a telephone based customer service role working within the Customer Success Team and working closely with the BD and the Marketing teams, to include Onboarding new customers Contacting existing customers Scheduling calls for the Enterprise Solutions team Qualifying new leads and trialists Your role will be to improve the onboarding experience and build strong relationships with customers, delivering exceptional service The Candidate You will have at least 2 years experience in Customer Service or Sales / telephone based Excellent written and communication skills Some knowledge of cloud and business software (Gdocs, Excel , PP) Genuine interest in Tech Good Time Management skills Looking for career progression This is a rare and exciting role working with a Company that offers great benefits and great work/life balance. apply now