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Workshop Recruitment
,
Eastleigh, Hampshire
Customer Service Administrator
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Job Type: Full-time |
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Salary: £10 per hour |
Overview
Customer Service Administrator Eastleigh £10.00 per hour Temporary to permanent Based in an office with great transport links we are looking for an administrator to join a busy administration team. The ideal candidate will have good communication skills and ideally from an environment where attention to detail and accuracy is required. Duties include High levels of data inputting, following the process of application processes Comply with the contract terms and service level agreements (SLAs) at all times, ensuring consistently high-performance standards are maintained. Ensure customers are signposted to additional services if required. Liaise with suppliers of the business and business partners in a professional manner to gain/chase information. Responding and actioning enquiries to the team inbox Updating reporting systems Maintenance of GDPR policy when dealing with personal data and information Carry out additional duties as required. Knowledge, skills and experience required Ideally educated to A Level standard or equivalent, with a minimum Grade C or 4 at GCSE or equivalent in English and Mathematics. IT literate and proficient in using Microsoft Office programmes including Word, Excel and Outlook. Demonstrable experience of high levels of data inputting with accuracy and speed. Attention to detail and the ability to meet high performance standards and strict deadlines Experience working in a regulatory or compliance environment would be an advantage Working hours Monday to Friday 9am - 5pm 30 minutes lunch Immediate starts available