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Hays Specialist Recruitment Limited
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Bristol, Bristol
Application Support
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Job Type: Full-time |
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Salary: £30,000 per annum |
Overview
Applications Support Engineer Your new company This is a large private sector organisation based in Bristol and is one of the world's most respected design, engineering and project management consultancies. Your new role The application support engineer will assist in the resolution of Windows 10 client-based issues with both OS and the application portfolio. As a second line support function the role will include supporting the first line support function, creating knowledge base articles and supporting users. As part of the wider Client services team there will also be some project delivery work and software packaging. Main responsibilities include: Provide 2nd line on site and telephone support to end users Manage application and client device incident and request tickets Assist with software delivery process, licensing and end user activations Interface with other software delivery teams including licensing Communicating to user's software availability Managing software lifecycle What you'll need to succeed Proven track record of supporting Windows 10 Experience in supporting Office 365 Experience of application delivery using SCCM Knowledge of engineering applications, experience in an engineering consultancy Experience using active directory Good customer service skills, strong business focus and engagement Knowledge of enterprise computing Experience of IS management systems What you'll get in return A salary of £35000 with an excellent company benefits package. The benefits included offer a fantastic range which you can tailor to suit your own health, wellbeing, financial and lifestyle choices. They also develop employees by offering a portfolio of training and development activities designed to help you make the best of your abilities and talents. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk