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Twin Group
,
London, Greater London
Outreach Officer
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
The role exists to recruit clients to Twin TET programmes, both through the generation of referrals from interested third parties and through motivating individual potential clients to apply for or enrol on a programme. A conscious by-product of this role will be the building or enhancing, then maintaining, of relationships with relevant referral sources based on the medium term target client profiles and programme geographies. The primary relationship focus will be on Public Sector, 3RD Sector and Commercial providers, plus intensive team-working with Contract Managers and TET Operations - Admin and Employment Consultants. Responsible to own and achieve a high volume weekly target for referring learners onto non-mandatory programmes, willing to undertake business development and recruitment of referral sources as well aslearners Recruitment of clients onto programmes to meet agreed programme targets, in accordance with eligibilityrequirements Take ownership for all referral source engagement activities associated with client recruitment, including identifying and mitigatingrisks Work with the delivery teams to fully understand each programme, its target clients (eligibility), aims, targets, deliverables, geography and paymentsystems Develop relationships with a broad [portfolio of referral sources, from DWP, Local Government, Education Sector, 3rd sector and other commercial providers, being very aware of both immediate transactions and potentialpartnerships Implement ongoing contact schedules, planned in advance where possible for maximum scheduling efficiency, to ensure adequate coverage of relevant referralsources Negotiate agreements and joint activities with stakeholders, partners and community based links to ensure constant flow of high quality candidates into Twin’sprogrammes Ensure full and accurate record keeping of all client and referralsources Agree and implement reporting mechanisms to ensure targets are measured and achieved, including regular (weekly and monthly) reporting and validation of performance against KPIs and othermeasures Timely and helpful responses to enquiries from referral source and endclients Significant, proven experience of developing productive relationships with third parties at a business level Demonstrable ability to interact with senior levels within a variety of organizationsrequired Demonstrable ability to motivate and enthuse individual unemployed clients who may lack motivation and/or confidence to secure employmentunaided. Previous experience of dealing with government departments and/or complex contracting arrangements anadvantage Knowledge of welfare-to-work within a UK context anadvantage IT literate and willing to adopt newsystems