Provisioning Engineer

Hays Specialist Recruitment Limited ,
Orton Southgate, Peterborough, Cambridgeshire
Salary: £276 per day

Overview

6 Months contract with UK leading Telecoms company Location Peterborough Contract length 6 months Working Hours Monday - Friday (9am - 5pm) Rate £267.69 (PAYE) holiday Job Summary Design, plan and implement layer 2 and layer 3 IPVPN solutions for customers, ranging from Small medium enterprise to PSN to complex configuration level. Daily responsibilities will consist of provisioning on the Cisqo and Nokia platform of next generation. Daily duties Understand both business' infrastructure as well as the customer's, making recommendations on diversity, redundancy and scalability Work with project coordinators / managers and 3rd party vendors, as well as utilizing our on-net infrastructure, to build, provision and upgrade circuits on a variety of bearer types, such as Ethernet, FTTC, International, 3G and ADSL Prepare and apply configurations to be rolled out on our Provider Edge routers, Alcatel layer 2 switches (NTU) and customer's Cisco routers. Be able to configure Cisco Layer 3 equipment using both advanced command line configuration and vender specific onboarding tools such as IPSA and how this configuration influences the wider layer 3 solutions such as IPVPN or Managed Internet services. Be part of an on call rosta providing out of hours provisioning and change management of large complex layer 2 and layer 3 customer networks that are time sensitive around managed service interruption. Produce and update documentation on customer networks including device configuration and peer review process Qualifications CCNP routing and switching certified or showing practical skills at that level. Technical Qualifications should include ND or equivalent in Electronics or Telecommunications 5 years of IT Telecom / data networking experience within a Service Provider or large enterprise environment within a provisioning or faulting role. Personal Attributes Must be an excellent communicator with good presentation & communication (written and oral) Experience / appreciation of corporate / public customer issues (working in customer focused environment) Excellent customer service skills. Experience with dealing with escalations. Effectively escalates issues and opportunities to line manager Taking ownership of queries and managing through to a prompt resolution Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business Establishes productive relationships and networks at an operational level to build and maintain customer relationships Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk