Network Provisioning Engineer

As a result of our continued year on year growth we need to expand our Network Team and are therefore looking to recruit a Network Support and Provisioning Engineer. Working as part of a Network Team, you will have the chance to learn and develop your Networking skills in a cutting-edge service provider environment with access to the latest technologies and products. Supported by a team of Cisco and Juniper certified experts, you will have the opportunity to learn new skills. Key Responsibilities Supporting customer networks - Ethernet LANs & WANs, routers, switches, firewalls. Own and manage support tickets. Utilise network management tools to support customer networks. Define and implement standard network provisioning tasks to fulfil customer orders. Define and implement change controls. Configure and troubleshoot routers and switches. Work with other support teams - Service Desk, Voice, Cloud and Applications. Essential Skills Excellent communication skills, both written and verbal. Experience of installing and supporting Cisco and/or Juniper networking LAN and WAN solutions. Confidence to work and communicate across a variety of audiences in a professional manner. Excellent time management skills and an ability to prioritize and multi-task. Being able to work as part of a team. Relevant technical competence with a solid grounding in routing, switching, security products and technologies. Analytical and customer focused. Have a can-do attitude, be pro-active, enthusiastic and be able to pick up and learn new technologies in a fast moving dynamically changing environment. A CiscoCCNA or Juniper JNCIA qualification would be advantageous.