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Randstad Business Solutions
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Liverpool, Merseyside
Customer Service Advisor
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Job Type: Full-time |
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Salary: £17,750 per annum |
Overview
Join one of the UK's leading banks today and use your skill and expertise to make a real difference in the lives of our customers. What will you be doing? Taking ownership of the customer experience, by providing excellent service to help deliver on customer ambitions and day-to-day banking needs Deepening customer relationships to help grow the business Becoming an expert in fraudulent activities Working collaboratively with colleagues to deliver on our vision to be the 'go-to' bank Living our values What are we looking for? Experience in a customer-facing role A genuine interest in the customer The right attitude, personality, potential and skills to provide excellent service and case ownership The initiative to resolve customer queries and complaints, using pre-defined escalation points where necessary Someone who has worked in a customer facing role, with evidence of exceeding customer expectation If you think you're the right person to represent one of the largest banks in the UK and build lasting relationships with customers then apply today. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003