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Career Cross Ltd
,
Cheadle, Greater Manchester
Customer Service Advisor
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Job Type: Full-time |
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Salary: £16,000 per annum |
Overview
Customer Service Advisor - Cheadle - £16k - £20k per annum plus company benefits Our client is an extremely well established and successful telecommunications company based in Cheadle; due to their continued success they are expanding their team and recruiting for a Customer Service Advisor. Main responsibilities of the role will including the following: • Taking inbound calls from customers • Making outbound customer & welcome calls • Liaising with networks and billing providers • Resolving any customer issues or queries in a professional manner • General administration duties • Updating the client database Applicants must possess the following skills / experience: • Excellent telephone manner is essential • Experience in customer service • Good IT skills • Problem solving ability • Good organisation skills are essential Hours of Work: Monday to Friday 9:15am - 5:15pm or part-time hours to suit This is an excellent opportunity to join a well-established team who can offer genuine long term career opportunities Keywords: customer service, CS, admin, inbound, call centre, administration, customer care, customer service executive, telecoms, telecommunications, inbound calls, Manchester, Lancashire, Stockport