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Hays Specialist Recruitment Limited
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Liverpool, Merseyside
Customer Service Advisor
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Contract Type: Contract |
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Salary: £8.21 per hour |
Overview
Customer Service Advisor Job Liverpool Your new company Your new employer is a large, facilities management and infrastructure business with various bases across the UK. They are now looking to employ ten customer service advisors initially for a temp ongoing contract for their base in Speke. Your new role Your new job will have a particular focus on providing an outstanding customer service to the client, you will be overseeing the provision of assigning and programming work orders, ensuring teams are equipped with job packs as necessary. You will be maintaining accurate records of work that is either completed or in-progress, ensuring KPIs are met and servicing the client where needed whilst being compliant with Health and Safety provisions. You will oversee escalations and ensure that queries are dealt with and resolved in a timely manner. What you'll need to succeed The ideal applicant will have strong within a similar capacity. You will have exceptional organisational skills and possess outstanding written and verbal skills, as well as being results-orientated with good computer and administrative skills. You will be able to work in a high-pressure environment and able to deal with the demands of a busy, reactive client. What you'll get in return Our client is offering a rate of £8.21 rising to £9.30 as of April with the possibility of extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk