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Philips Electronics Ltd
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Liverpool, Merseyside
Clinical Applications Specialist (Monitoring Analytics) - North West regiona
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
In this role, you have the opportunity to promote Philips Healthcare products & systems in the assigned district. In addition, the Applications Specialist ensures that customers (e.g. end-users, technicians, operators) are properly trained to optimally use the equipment delivered, installed and handed over by Philips Healthcare and maximizing customer satisfaction in the assigned district. You are responsible for Promote Philips Healthcare (PH) solutions during customer visits, product demonstrations, seminars and trade shows Working as part of an account team to ensure modality results are reached according to account plans and targets Support new products launches Provide required applications report on completion of all application visits Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered (re-)Train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment Set up application training schedules in close cooperation with the customer Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from PH Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction Report to PH on difficulties in optimal usage of the equipment Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the regional office Support and advise the sales force during acquisition Keep up to date with new developments in the clinical application and operating field of the relevant equipment Ensure that all clinical applications training, with both new and existing customers, complies with the company's quality policy Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner You are a part of the Clinical Services team for Monitoring Analytics and Therapeutic Care. You will be closely working with Account Managers and Product Managers to reach the result of the modality and maximize the customer satisfaction. You are reporting directly to the Clinical Services Manager MA&TC. In this role, you should have the following skills and experience Degree level education or equivalent In-depth knowledge and experience of Invasive & non-invasive ventilation and Monitoring products. Minimum of 5 years’ experience in clinical field using invasive & non-invasive ventilation/monitoring devices. Experience in clinical field using patient monitoring devices. Fluent in English, verbal and written in addition to local language Experience/Qualification in Teaching/Training. In return we offer you a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences, these include but not limit to: A competitive salary Access to a wide variety of Company benefits, including matched pension contributions, and the option to purchase additional holiday 25 days holiday allowance from the beginning, plus bank holidays Learning and Development opportunities through our Philips University Family-friendly policies which offer enhanced maternity and paternity schemes The Philips Employee Shop which allows employees to buy Philips products at discounted prices Monthly activities that promote health and well-being Social Events - a dedicated Sports & Social committee promoting a host of social events throughout the year An Employee Assistance Program is available for all Philips employees and their families. As well as being a confidential support line, it also offers practical financial and life management advice 24 /7 and is completely confidential We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities. Why should you join Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions. Please apply on-line - Good Luck Equal opportunities Philips are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Should you require any reasonable adjustments to enable your participation in the interview process, please advise us of this upon application.