Account Manager

Law Business Research ,
Exeter, Devon
Job Type: Full-time
Salary: £25,000 to £30,000 DoE Negotiable + Uncapped Commission

Overview

Account Manager Farringdon Salary: Basic £25,000 to £30,000 DoE Negotiable Uncapped Commission Law Business Research is an award-winning global provider of legal content and business intelligence for the legal and intellectual property markets. We create essential and unique information for our subscribers, who are drawn from over 100 countries around the world, via our global brands. With a strong platform for international growth and a reputation for creating outstanding content, we can offer individuals an intellectually stimulating work environment that puts global legal and intellectual property issues at the heart of our business. We are looking for an Account Manager for our Lexology team, the market-leading free intelligence platform for the global legal profession. You would be responsible for finding, nurturing and closing new business prospects and selling our variety of products over the phone to new clients within the law industry. Lexology is a leading provider of legal intelligence, designed to help legal and other professionals keep on top of the latest legal intelligence and meet specific corporate goals. Lexology delivers timely, insightful and tailored updates, research and analysis covering over 50 work areas worldwide. Lexology’s intelligence archive now contains more than 850,000 articles. This extensive content is supported by our intuitive, innovative technology to provide an unrivaled user experience. Lexology is a flagship product of Law Business Research. What you would be doing: Renewing existing customers across all allocated products and territories Development and implementation of client sales plans for products and territories to meet your sales targets, via upselling and upgrading to existing clients. Progression of Renewal Leads through the buying stage to move Renewal Leads and Renewal Opportunities to Closed Won or Closed Lost status. Monitor the products clients purchase and identify opportunities for upsell Increase renewal rates by value and volume Work with our Client Services team to carry out activities throughout the client life-cycle and ensure the client receives an optimum level of service, including product onboarding and training with the support of client services. Deliver client analytics to ensure our services are firmly embedded within our Client’s workflows Manage the creation of proposals and upsell pitches for new products Attend conferences and conduct face to face client meetings where appropriate Updating our group CRM to ensure the CRM accurately always reflects your sales activity Ensuring your clients have signed contracts and orders are processed in line with the compliance criteria. Maintain effective working relationships with your colleagues Support our product development function by suggesting new ideas and garnering client feedback where appropriate and in the launch process of new products Develop an in-depth understanding of the key markets we operate in Maintain a thorough understanding of the product, and how it benefits key market sectors and differs from competitors. What we are looking for: Educated to degree level or equivalent 2-3 years minimum of selling B2B deals in a telephone-based role Excellent track record of sales and client management performance Ideally experienced selling marketing solutions within the legal or professional services market Excellent rapport building skills with existing clients Excellent negotiation skills Strong verbal and written skills IT knowledge and ability to use Microsoft Word, PowerPoint, and Excel Experienced in using CRM systems Self-motivated and driven Aptitude for working to targets and deadlines In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent benefits package: 25 days holiday Private healthcare Cycle to Work scheme Season ticket loan Gym membership Pension Life Assurance To apply, please send your CV and cover letter explaining why you are suitable for this role via the link below. We look forward to receiving your application. We support a diverse workforce and inclusive workplace, and welcome applications from different backgrounds.