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Rendall & Rittner
,
London, Greater London
IT Service Desk Analyst
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Job Type: Full-time |
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Overview
IT Service Desk Analyst at Rendall & Rittner (Aldgate) Working Hours - 09:00 – 17:30, Monday – Friday Salary – Competitive Contract – Permanent Who we are? Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated. We are a responsible modern organisation, with best practice a fundamental part of our DNA. We're ever conscious of the need for balance: superlative client service with sustainability; management excellence with staff motivation; financial prudence with a permanent programme of growth and improvement. At Rendall & Rittner, we focus on delivering outstanding management to our clients and lessees. We are constantly developing initiatives to ensure that our day-to-day management is as effective as possible. Key services and strategies include our innovative approach to management and customer service, our dedication to corporate social responsibility and investment in our staff. Every great Rendall & Rittner experience needs great people Your working environment? Our Head Office is located opposite Aldgate underground station and a short walk to Bank, Monument, Liverpool Street, Fenchurch Street and Cannon Street stations. We have several interactive meeting, conference and training rooms as well as a break out area for all employees. What makes a brilliant Rendall & Rittner IT Service Desk Analyst ? you’ll provide excellent Customer service via telephone, email and in person. you’ll log incidents/requests that are issued to the service desk you’ll provide IT hardware support for the teams you’ll provide IT systems and software support. you’ll have previous experience of setup, configuration, troubleshooting of desktop/notebook hardware and software. You’ll have knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc) you’ll coach mentor and support end users in the working or Rendall and Rittner Systems you’ll be a true expert in customer service, who uses this to lead, engage and inspire others. you’ll proactively manage updates to all parties through to complete resolution. Working with Rendall & Rittner is more than a job, it’s a career As a Rendall and Rittner IT Service Desk Analyst , you’ll receive Support with your career development aspirations with fully funded training programmes such as IOSH, NEBOSH, IRPM and many more. Exclusive savings on travel, shopping, restaurants and health and fitness through our benefits portal. Including, but not limited to discounts at Virgin Media, Virgin Active, TM Lewin, Charles Tyrwhitt, Apple, Samsung, BT Broadband, EE, Deliveroo, The Gym, Nespresso and much much more. A competitive salary Private Medical Care for Managers and Employees following a qualifying period Season Ticket Loans Free Eye Tests Life Assurance Full Company Induction with VIP guest speakers Induction onto our staff recognition platform 25 days holiday bank holidays Discretionary Bonuses Employee referral scheme with rewards up £1500 per referral Enrolment into the Rendall & Rittner Pension scheme Free Magazine stand offering titles such as Top Gear, Mens Health, GQ, Ideal Home, Elle, Cosmopolitan, Grazia and many more Break out area with Fruit, filtered water and hot drinks facilities Employee Assistance Programme including support on matters such as Family, Health, Money and Work. Participate in our Corporate Social Responsibility Initiatives and so much more To apply please respond with your CV. Look us up at Instagram, Twitter, LinkedIn or for more information please visit our website Rendall & Rittner - Work with us page for a list of our current opportunities. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.