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Wilmington plc
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London, Greater London
Client Relationship Manager
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Job Type: Full-time |
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Salary: £28,000 per annum |
Overview
Why do we want you? We want you because you are either an experienced Client Relationship Executive / Client Relationship Manager looking for a new challenge. You're confident in your ability to build relationships, provide exceptional customer service and have experience speaking to customers over the phone and face to face. Client Relationship Manager Location: London - E1 8QS Salary: £28k - £33k DOE Bonus Employment Status: Full Time - Permanent A bit about us Wilmington plc is a company with a difference. Over the years we’ve grown by acquisition and as such we have many unique businesses in our portfolio. Axco is one of them With more than 50 years’ experience in researching and publishing industry intelligence on insurance and employee benefits information, Axco is the definitive information source for professionals in these markets around the world. Key responsibilities include: - Work with Client Development, Sales and Marketing to promote and explain our products and services - Working with our Software Development team within a SRUM/Agile framework in a product owner role to scope and implement new solutions - Work with our design and UX resources to turn user requirements into front end deliveries - Assist with the prioritisation and workflow of the software development team - Assisting the Client Solutions team with day to day tasks. - Researching and responding to direct inquiries from clients. Skills and Experience Required - Experience working as a product owner - Insurance industry experience - Experience with client facing conversations and pitches - Strong technical understanding - Able to influence and drive projects to meet key milestones and overcome challenges - Internally motivated, able to work proficiently both independently and in a team environment - Strong and clear communication skills with both internal team members, colleagues and clients - Strong initiative to find ways to improve solutions, systems and processes "We are committed to equality, equality of opportunity and valuing diversity"