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360 Recruitment Consultancy Ltd
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London, Greater London
Skype for Business Engineer
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Salary: From £45,000 to £60,000 per annum Plus excellent benefits |
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Overview
Skype for Business Engineer London Competitive salary and excellent benefits package A l eading global Microsoft Practice are now seeking a talented Skype for Business Engineer to join the team. On-Site Support Engineers are responsible for providing senior and technical support services to the client in parallel with the Service Desk. They provide advice and guidance and complete service requests, working with the Client’s Communications team and other support teams. Key Responsibilities will include but not limited to: · Handling and attempting to resolve support requests from the client · Understanding client requirements, collecting data, delivering analysis and problem resolution · Monitoring the customer environment and initiating actions to resolve issues identified · Microsoft Server, Unified Communications and related 3 rd party application patching and/or post-patching checks Skills and experience required · Technical knowledge of the Microsoft Communications Server family of products and the wider Microsoft product stack and technologies · Advanced knowledge of Skype for Business · A consultative approach Technical skills in any of the following technology areas would be a significant advantage: · ServiceNow service management system · Cisco This job was originally posted as www.totaljobs.com/job/89752540