Branch Coordinator / Receptionist (Private Healthcare)

Your World Healthcare ,
Cambridge, Cambridgeshire
More Details
Job Type: Full-time
Salary: £16,575 per annum

Overview

Are you an experienced Receptionist or Coordinator? Have you carried out receptionist / coordinator duties within the Healthcare or Public Sector? Do you have experienced booking, rescheduling or cancelling appointments? Have you gained diary management experience, ensuring appointments booked are being managed? Have you worked towards performance related targets / KPI's? Can you work in Finchley, North London on a 9 month fixed-term contract? Are you available to work immediately or within 1-2 weeks? Can you attend an interview on Thursday 20th February? If so, I would love to speak with you as our private healthcare client is one of the UK’s major supplier of free no obligation hearing tests and high-quality hearing aid technology and are currently hiring for a Branch Coordinator/Receptionist to join their team. Branch Coordinator / Receptionist Location: Cambridge Hours : Monday - Friday, 9am - 5pm Job Type: Permanent Salary: Up to £20,000 monthly bonus (dependent on experience) Job Purpose: To make a significant contribution to delivering maximum sales opportunities by effective and efficient diary management, seeking and securing "home-made appointments", provision of exceptional customer care, maximising sales of accessories and care plans and ensuring a well-presented branch consistent with premium brand. Manage multiple dispenser diaries to maximise appointment potential Make "real" forward booked appointments Reschedule and bring forward appointments tactically to maintain full diary Pro actively promote Wellness Programme to achieve referrals, following up by calling "names" to secure appointments Take the initiative to promote the wellness programme, sell accessories and care plans, etc Maximise appointment attendance by confirming all appointments with clients Meet and greet clients warmly and professionally and provide refreshments Answer all inbound calls according to policy Keep accurate records, on Company systems and manually as appropriate Maintain accurate and timely weekly sales and stock reporting Handle incoming and outgoing post

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