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Connect2Staff
,
West Malling, Kent
Patient Customer Service Advisors Required
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
I am currently recruiting for an Experienced Customer Service Advisor for our client based in Kings Hill Key Duties The first point of contact for complaints Working closely with clients, industry professionals, HR, finance Booking clients in to clinics and sending follow up letters Responding to voicemails Registering new clients via the online system Organising and planning own caseload Adhere to company policy and procedures at all times Respond to emails in a timely and effective manner Skills Required Educated to secondary education level Excellent telephone manner Excellent customer service skills - the ability to be polite, diplomatic and also empathetic when dealing with sensitive issues Proficient in using Microsoft office packages Previous experience in working in an administration environment Monday-Friday 9am-5pm (Flexibility required) for 8 weeks with a view of Permanent You will be required to undertake a CRB Check Connect2staff are acting as an employment agency Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.