IT Support Analyst, 2nd line

MARS Technical Recruitment ,
Oxford, Oxfordshire
Salary: From £25,000 to £30,000 per annum plus exceptional benefits

Overview

IT Support Analyst (2 nd Line), Oxford, £25k - £30k plus benefits: IMMEDIATE START (16 month Fixed Term Contract) A leading Oxford based academic organisation is looking to recruit an IT Support Analyst to provide 1 st and 2 nd Line IT Support to internal users either by remote phone support, email or face to face. This role is perfectly balanced between remote helpdesk and hands on installation and troubleshooting plus it will give you the opportunity to get involved with the delivery of IT projects. There is a wealth of knowledge in the department and you will be mentored to push your skills forward and will gain exposure to the very latest technology. The successful IT Support Analyst should possess the following experience and skills: Ideally educated with an IT qualification, degree, A-Level, BTEC, NVQ or equivalent. Experience with hardware and software installation, fault-finding and resolution for PCs running on Windows or Apple Macs Experience supporting a wide variety of software applications. Excellent communication skills both verbal and written. Any experience of the following technologies would be highly desirable: Experience of Linux operating systems. Expertise with IT hardware and/or network communications. If you’re searching for a 1 st / 2 nd Line IT Support role which covers helpdesk & hands on installation & troubleshooting and you enjoy learning a wide range of technology then please apply to this fantastic opportunity, you will not be disappointed. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles). This job was originally posted as www.cwjobs.co.uk/job/89963489