End Point Assessor - Apprenticeship - Business Administrator Level 3 2020

End Point Assessor - Apprenticeship - Business Administrator (Level 3) 2020 Reference: EPA/BusA2020 Closing date: 30 April 2020 at midday Overview of the independent end-point assessor role: The Government has introduced a requirement that all apprenticeships contain an end-point assessment (EPA) which is a holistic assessment of the Knowledge, Skills and Behaviour (KSBs) that have been learnt throughout the apprenticeship. This is to make sure that apprentices meet the rigorous standard set by employers and are fully competent in the relevant occupation. Pearson must provide employers with the confidence that completing an apprenticeship means an individual is fully job-ready and that all apprentices, following the same standard, are assessed consistently, regardless of where they are undertaking their apprenticeship or who they are doing it with. An independent EPA means that those making a decision on the competency of the apprentice have nothing to gain from the outcome of the assessment. To maintain independence within the scope of this EPA, an independent end-point assessor (IEA) can only undertake end-point assessments of apprentices, with whom they have no conflict of interest. This means they must be independent of the registered apprenticeship training provider at which the apprentice completed their on-programme element, and must not have been involved in the on-programme training, assessment, or line management of such apprentices. The end-point assessments will be conducted onsite, or remotely,?on dates agreed with employers and/or providers, if appropriate. IEAs will record and submit the EPA outcomes, with clear justifications for the grading decisions. EPA activities will be quality assured by Pearson quality assurance representatives. IEAs for this EPA will be a qualified IQA, who meets?the occupational profile of the apprentices they are assessing and will be trained, standardised and approved to operate as IEAs. The IEAs will undertake EPAs in line with the associated apprenticeship assessment plan, and the materials provided by Pearson. Please see the below Key Accountabilities and Person Specification sections for further details. Key Accountabilities: The IEA will: Take part in regular training and standardisation activities, associated with the role of IEA for this EPA Maintain and provide evidence of ongoing, relevant Continuous Professional Development (CPD) Assess the performance of candidates in accordance with published assessment and grading criteria and procedures, ensuring overall standards are maintained Follow the protocols set out in Pearson’s specifications, assessment materials and quality assurance protocols, relating to the EPAs Maintain service-level agreements with regards to responding to EPA planning, operational activities, reports and submissions of assessment outcomes Report all risks and issues encountered during the end-point assessment to Pearson, including any suspected malpractice/maladministration Ensure all EPA reports and assessment evidence are high quality and recorded accurately Support Pearson, if necessary, with any appeals from apprentices, regarding assessment decisions Raise any conflicts of interest, including in relation to the independence of assessment Ensure that any personal actions are completed, as required by Pearson Contribute to the continuous improvement of Pearson’s end-point assessment activities Contribute to the external quality assurance activities undertaken by the Retailer Apprenticeship Board. Person Specification Occupational Profile : Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. Background and Experience (essential): Be occupationally competent Achieved at least Functional Skills Level 2 or equivalent IQA qualified Experience of working in, or managing, administrative functions Experience of leading meetings/structured interviews/discussions Experience of complying with quality assurance/regulatory requirements Evidence of commitment to maintaining CPD, in line with new apprenticeship requirements and the EPA specialism Background and Experience (desirable): Hold, or be working towards, TAQA Level 3 Assessors Award Experience of making grading judgements Current DBS Knowledge of prevent & safeguarding Skills & Knowledge (Essential) Excellent written, verbal and interpersonal skills, including the ability to effectively respond to conflicts Flexibility to understand and respond to the individual needs and circumstances of employers/apprentices Sufficient and relevant technical knowledge of: Health and Safety requirements in the workplace organisational structure and processes relevant legal and regulatory frameworks a range of products and services offered wit