Network Engineer

Edenhale ,
Manchester, Greater Manchester
More Details
Salary: From £35,000 to £45,000 per annum plus 10% bonus and benefits

Overview

Network Engineer Cisco, CCNP, CCNA, WAN, MPLS, Security, QoS This is a unique opportunity for you to move in to a network design, junior solution architect role. On the basis that you have excellent communication skills and enjoy interfacing with customers, you will be given support and guidance to fulfil this role. You should have a minimum of 5 years network support experience and we would be particularly interested to hear from you if you have some design experience. You would be the support function to your sales colleagues, providing governance and authority around the proposed solution before it is honed and finalised by the technical engineers. You would validate said proposal from a technical, feasible and practical perspective before the engineers add the more detailed design elements. As part of its ongoing development we are increasingly delivering complex managed services to our enterprise customers This is an exciting opportunity to join us in a Design Authority and Technical Account Management role within the Operations organisation but supporting the Enterprise business by working specifically with the Direct Customer base. The role will involve a high level of interaction at a consultancy level with our internal Engineering, Customer Engineering and pre-sales teams as well with Enterprise customers, providing a broad range of LAN/WAN/Voice/Mobile and Data Centre solutions. Specifically, the successful candidate will be responsible for the on-going maintenance of the low-level design of customer solutions including all of ours and 3rd Party products and services. Also providing technical approval for changes within existing Customers with the aim of ensuring early technical work is successfully considered and completed for the benefit of an expedited/efficient sign off. This important work will form part of the required inputs required in our formal change process. Assisting the Sales and Support Teams the role is expected to attend key on-going customer meetings and attend/host quarterly technical roadmap reviews with the Customer to ensure both new and existing products are best supported, evolved and documented to the needs of the Customer. It is expected that the ideal candidate will have experience of designing LAN/WAN/Voice/Mobile solutions, preferably gained in an enterprise and converged environment. Experience of dealing face to face with customers in a dynamic technical role (i.e. Consultant, Designer, Senior Engineer) and be confident & professional at dealing with customer discussions and presenting to technical/customer audiences. The role will also involve working closely with the projects and delivery teams to ensure that customer related “Changes” are efficiently and seamlessly transitioned into the in-service environment. Ideally, candidates would be qualified to CCNP/CCDP. Key Responsibilities: · Deep understanding of existing customer solutions to be able to support complex customer change requests, identify if/where a different approach may be more appropriate and work with the customers and engineering teams to help deliver this. · To support the Pre-sales teams with the understanding of requirements and design of solutions, in particular supporting non-standard requests and making recommendations when a customer requirement is not a best fit for a standard service · Responsibility is to continue to adapt the standard core services (which come out of Core Engineering) to bespoke customer requirements. It is expected that this would normally be by design changes that are subsequently passed to operations for execution. · Provide technical consultation for Pre-Sales on all changes and certainly as the initial conduit to the larger Pre-Sales teams for major changes, attending customer pre-sales meetings to capture detail, provide technical solution and assist in winning business · To be the conduit between the presales, engineering and post sales teams to ensure an approved customer change is transitioned into delivery. General Skills: · Highly IP literate · Excellent communication skills. · Customer focussed · Ability to innovate and deliver under pressure. · High attention to detail. · Project Management Ideal Technical skills: · In-depth understanding of routing protocols, internal and external, RIP, EIGRP, OSPF, BGP and ISIS. · Familiar with common Internet protocols, e.g. SNMP, SMTP, ICMP · Advanced knowledge of routers, switches, firewalls, Access Control Lists (ACLs) · Detailed knowledge of core network routers and infrastructure · Hands-on experience of IP / VOIP network design, implementation and troubleshooting · Hands on Cisco exposure backed up with a Cisco CCNP / CCDP · Detailed understanding of Layer2 and Layer3 VPNs from the Core to Customer Edge (P / PE / CE) - VRFs (Cisco) and Contexts (Redback) · A strong background in configuring firewalls for both Corporate and ISP services, to include: VPN Client and Site2Site IPSec Policies, Advanced DPI Policies for Internet Traffic and Centralised / Virtual Firewall Policies for VPN Customers. · Detailed understanding of all aspects of QOS (Traffic Shaping / Policing / Scheduling / Congestion Management and Avoidance).Specific experience with deploying QOS in a voice and / or converged environment would be advantageous (using both IPv4 and IPv6). · Understanding of VXLAN as an overlay encapsulation protocol. · SDWAN knowledge is an advantage. This job was originally posted as www.cwjobs.co.uk/job/89960658

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