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Aon
,
London, Greater London
Client Manager - Financial Services Group
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Job Type: Full-time |
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Overview
Responsibilities We’re hiring Aon Financial Services Group (FSG) is currently recruiting a Client Manager to join our team in London or Chelmsford on a 12-month fixed term contract. The Client Manager will be primarily responsible for delivering high quality and efficient service to both new and existing financial service sector clients (predominantly asset management, banks, insurance companies) by delivering the desired client experience and value proposition, as well as leading projects and initiatives within the team. About Aon Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria Aon’s Financial Services Group (FSG) FSG is a dedicated team of financial institutions experts delivering industry insight, analysis and knowledge by using the latest tools and analytics to understand, forecast and deliver effective solutions to address key and emerging risks for Banks, Insurance Company, Investment Managers and FinTech clients. About the Role As a Client Manager some of your key responsibilities will involve: Efficient delivery of all client facing transactional service activities. Pro-actively assisting in the day to day running of Client’s risk and insurance programmes. Ensuring that the output from outsourced activities achieves the required quality levels in accordance with agreements with clients. Overseeing the preparation of renewal submissions where appropriate. Compliant issuance of renewal report, policy documentation and all other client documentation. In conjunction with the Associate/Client Director, or assisted by a Client Service Advisor, you will meet clients, in some cases leading meetings. Working on and, when relevant, leading new business pitches. Produce benchmarking data as and when required. Delivering the co-ordination of global service, where appropriate, as directed by the Client Director. Contributing pro-actively to client satisfaction, retention and profitability as determined by the Client Director. Adherence to business processes, systems and procedures Being aware of regulatory requirements and comply with them. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.