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Barbara Houghton Associates Ltd
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Birmingham, West Midlands
Branch Manager - Birmingham
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Salary: Up to £42,000 per annum + benefits |
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Overview
On behalf of our client, a well-established International Bank, we are seeking a Branch Manager for their Birmingham branch. Key responsibilities would include branch business development, customer acquisition, sales of bank’s products & services. Complying with audit & other parameters under the internal/external regulatory framework. Other responsibilities will include: Responsible for managing and growing branch business for all product range. Business development activities by participating in local events and generating referrals. Responsible for managing the branch under the internal/external regulatory framework in compliance with the organisational policies. Directly handling set of HNI clients and deriving business through these relationships. Understand & comply with conduct risk requirements to meet the Group’s conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Successfully interact with internal stakeholders across different departments and exhibit exceptional interpersonal skills. Activities pertaining to marketing, customer service and quality maintenance. Leadership and Training, Responsible for managing team performance. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Supervisor. Key Skills and Knowledge Requirements: Sound Understanding & prior experience of working in Retail Banking and handling large clients across different banking products. Selling / Negotiating / Networking / Relationship Management skills Disciplined approach to deal execution / client follow up Team Handling and people management experience. Knowledge of Operations, Compliance, Operational Risk and Regulatory framework. Good presentation skills and ability to communicate at all levels in the organization Self-motivated, self-drive, good interpersonal skills and team player Ability to assess the external environment for threats and opportunities.