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Larbey Evans Ltd
,
London, Greater London
IT Support Analyst at growing UK Law Firm, up to £30,000
Overview
Our growing UK law firm are currently looking for an IT Support Analyst to join their growing IT team, this role will allow a lot of room for development and progression. The key duties are provide firm-wide 1 st line support on all IT and communications issues, log and track all day-to-day IT issues, resolving immediately where possible, or escalating as necessary to the 3 rd line team or Service Desk Manager, Provide supplemental 2 nd line/desk-side, telephone and occasional off-site support to all users, trouble-shooting problems and answering queries from staff, configure smartphone, tablet and laptop devices for issue to users, configure desktop PS’s for issue to users, perform changes and moves of PC and telephone equipment, set up new user and computer accounts and disable/delete accounts no longer in use, monitor Active Directory to ensure all computer ad user accounts are named correctly and contain up-to-date telephone and contact information. Candidates must have previous IT Support experience within a Legal environment.