Planning Support Officer

Hays Specialist Recruitment Limited ,
London, Greater London
Contract Type: Contract
Salary: £15 per hour

Overview

Town Planning, Customer Services, Contract Your new company You will be working for a devise, North-East London Borough - who handle a range of exciting projects, from infrastructure to regeneration schemes. With a developing culture and leisure offer, high quality homes, extensive town centre regeneration programmes and award-winning parks and open spaces, employees are rewarded with a fantastic working environment. Your new role The council are looking for a Planning Assistant to work as part of the customer service team. The role encompasses a variety of day-to-day responsibilities, including: Responsibility for providing exceptional customer service in a team of specialist town planning, building control and land charge advisors. You will help deliver an inclusive first class service to customers, provisioning accurate and timely technical legislative advice to enquirers through a variety of contact channels. The successful candidate will also undertake all aspects of customer contact administration including taking payments, dealing with payment enquiries, and balancing all monies at the end of the day. What you'll need to succeed In order to be considered for this role, you will need a comprehensive technical and legislative knowledge of all subjects relating to town planning, building control and land charges customer enquiries. Further to this, successful candidates will need knowledge and application of customer care standards in relation to the services covered by this post. What you'll get in return In-return, you will have the ability to work in a continuously active and engaging council, offering a supportive working environment. You will be provided with a competitive hourly rate - and have a brilliant opportunity to progress your responsibilities within the council. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk