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Hays Specialist Recruitment Limited
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Telford, Shropshire
Customer Services
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Contract Type: Contract |
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Salary: £9.00 per hour |
Overview
Temporary to Permanent Customer Services £9.79 per hour Telford Your new company A successful and ever growing exciting organisation based in Telford are currently seeking Customer Service candidate for a number of opportunities across varies teams for immediate start on temporary to permanent contracts. Your new role You can expect in this role tough challenges where every day is different, and you are rewarded with an extremely supportive and fun working environment and huge career opportunities. Working alongside a successful and growing team of Customer and industry specialists your role will involve speaking with customers, answering queries, account managing and overall providing excellent customer Service. You may at times have to handle difficult conversations and complaints whilst always providing excellent customer service to get the best resolution for the customer. This is a full-time role working Monday to Friday 9am to 5.30pm with flexibility to work above and beyond this and is initially temporary with the view to becoming permanent after a successful probation period. What you'll need to succeed To be considered for this role the client are looking for bright, enthusiastic, open minded, inclusive and positive people who want to make a real difference for the customer. You will need to be empathetic and understanding along with a business mind to get the best deal and outcome for the customer. You will also need to be very resilient and someone who can handle challenges. You must be able to demonstrate a solid working history of providing excellent customer service and be confident in dealing with difficult conversations and handle complaints. You will also require excellent attention to detail and a good level of IT literacy able to operate multiple CRM systems at once and spreadsheet management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk