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THE MAINE GROUP
,
London, Greater London
Client Coordinator / Project Manager
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Job Type: Full-time |
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Salary: £34,000 per annum |
Overview
One of the world leaders in business psychology and leadership are seeking an experienced individual that will be responsible for heading up a small operations team that supports a varied portfolio of clients. The role is to ensure that all client projects are cohesive and seamless, work strategically with client teams to help develop their client portfolio, ensuring an excellent client experience. This will include some or all of the following: Managing own portfolio of clients effectively with the view to taking on more responsibility. Accountable for the effective running of the whole client portfolio, running larger accounts and being the point of escalation for smaller accounts. Working closely with Client Directors and other operational members of the team, to manage client relationships. Representing the operational team across the wider consultant team. Line management responsibilities for the more junior members of the operations team. Defining, shaping and role-modelling appropriate client rhythm, team structure and best practice, given client’s context and needs. Attending client meetings (internal and external) and client pitches, leading on appropriate items. Assisting the consultant team with pipeline and allocation of work as well as proposals, contract reviews and negotiations. Awareness of, and contribution to, the strategic approach of the client portfolio, working in partnership with consultants to make consultative and commercial decisions. Tracking, monitoring and reporting on the management and performance of the accounts within the client portfolio. Monthly/Quarterly Management Information reporting. Involvement in the recruitment of new members of their operation team. This is an amazing opportunity to work with an eclectic group of high performing professionals. With over 225 employees globally and 85 in London this company have ensured they are ahead of the game and have successfully been doing this for over 30 years The company offer some incredible benefits too, such as, an annual bonus, gym membership, agile working, free lunch provided daily, generous pension and private health as well as a £1000 lifestyle benefit and an annual training and development budget at your disposal of £1000 per year…plus much more that might peak your interest If you have previous experience of working in a fast paced, commercially driven environment with a minimum of 2 years in client facing/project management position and have a degree, please do apply or speak with Kristian Kurbalija for a chat.