Customer Service representative

Red Recruitment ,
Cardiff, South Glamorgan
More Details
Job Type: Full-time
Salary: £17,500 per annum

Overview

Red are partnering with a growing utilities company in Cardiff Gate, this is an exciting opportunity working as a Customer Service representative with great potential to establish yourself with an excellent organisation. If you have excellent customer service skills and the ability to ask questions to understand the customer's needs then this role as a Customer Service Advisor could be just what you are looking for Benefits for a Customer service representative: Starting salary of between £17,500 and £19,500 Great working hours of Mon-Fri 9am-5pm Excellent working environment based in Cardiff Gate Fantastic opportunities to progress Regular social events The role of a Customer service representative: Dealing with existing customers on inbound and outbound calls Talk positively about the brand with customers and liaising with engineers Keeping up to date with new products Keeping an organised diary and arranging engineers visits Key skills required for a Customer service representative: Excellent customer service skills Confident with negotiating Call centre, contact centre, retail, or hospitality experience considered The ability to ask key questions to understand the customer's needs Previous experience dealing with customers either face to face or over the phone Strong work ethic RedCF Red Recruitment (Agency) Is you feel the role of a Customer Service Advisor is suitable for you then please get in touch today as interviews are being held next Tuesday and the role starts on 23rd

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