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Recruitment Genius
,
Portsmouth, Hampshire
Inbound Customer Service (HomeWorker UFN) - Weekend Only
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Job Type: Full-time |
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Salary: £7500 - £8000 per annum |
Overview
REMOTE / HOME WORKING until further notice Given the current situation, we are looking for candidates who have the ability to remotely work whilst the current safeguarding is in place. All recruitment and training will be conducted online. Position: Inbound Customer Service Representative (Weekend only) Location:Cosham, Portsmouth Job Type: Part-time - 16 HOUR TO 26 HOURS REQUIRED Salary: Starting salary of £6k depending on the number of hours This role is for an established family built company who specialise in handling inbound calls and emails for a variety of businesses, 24 hours a day, 7 days a week. Customer Service is at the heart of our organisation. Every day they help businesses stay connected with their customers and are proud of the strong relationships that they've built up over the past 20 years. Position Summary As a Customer Service Representative, you will be an extension of our client's business. The position provides: - Variety of calls - Responding to calls on behalf of a number of businesses in the property sector you will be receiving emergency breakdown and reactive maintenance calls. - Staff Required to work weekends only- shifts will include Saturday and Sunday. These are 16-hour contracts - Support - we understand the importance of our staff and take pride in training and development that we can provide The successful candidate will be required to go through remote induction, and obtain the following attributes: - Motivated - Enthusiastic - Good attention to detail - Good listening Skills - Computer literate - Effective communications skills - Empathy Benefits - Friendly working environment - Enhanced pension scheme - Performance Related Pay - 5.6 weeks annual leave (pro-rata) - Staff incentive schemes - Progressive career opportunities - Onsite free parking, free tea & coffee, and weekly fruit deliveries Essential Duties - Receive inbound calls and emails from current clients - Record messages accurately - Meet quality assurance requirements Essential requirements - A computer (not Chromebook) - Stable internet connection. If you want to join a friendly and ambitious company that will help you develop and grow, please apply. All candidates will receive a telephone interview. Successful applicants will be invited to attend an ONLINE assessment interview.